There are over 32,448 carpet cleaning companies in America. Before requesting carpet cleaning services from just any company, take the time to research your options. Exploring different companies in the area will help you find the one that best fits your needs and budget.
Here are five questions you can ask when searching for a carpet cleaning company.
By asking these questions, you can find the best carpet cleaning service in your area. Don’t wait to start searching. You never know when you’ll need to get a stain out.
Start your search today with these five easy tips for finding a quality carpet cleaner!
1. How Long Has Your Company Operated?
First, determine how long the company has offered carpet cleaning services. A long establishing company has likely worked out all the kinks in their operations.
After all, people learn from experience. After working on various carpets and stains over the years, a long-running company will have the expertise you need. An experienced company will spend less time looking for solutions.
A newly established company, on the other hand, is likely still getting on its feet. They might lack the tools, resources, and products necessary to offer top-notch services.
Instead, look for a company that has years of experience.
To start your search, head online. You can find a list of carpet cleaning companies in your area to research further. You can also speak with friends, family members, and neighbors for referrals.
If you’re looking for professional carpet cleaning services, look for a company that’s educated and experienced. You can learn more about a company’s professional reputation by looking at the company’s Google My Business listing, social media, and Better Business Bureau listing.
While you’re there, take a look at customer reviews. Reading reviews will give you a better idea regarding the company’s carpet cleaning services. As you read reviews, make a note of the positive and negative experiences.
One or two bad reviews doesn’t mean the company is a bad choice. A ton, however, is a red flag. If the company doesn’t have a positive reputation, keep searching.
2. What Certifications Do You Have?
Once you have a list of carpet cleaning companies to research, take a look at their certifications. The company should employ professionals who have a Carpet Cleaning Technician certification. Technicians can receive this certification from the Institute of Inspection, Cleaning, and Restoration Certification.
A technician with the proper certification will have the necessary training for cleaning and restoration. They’ll have the knowledge necessary to offer top-rated services.
You can also look for businesses that higher technicians with certifications for:
- Water Damage Restoration Technician
- Rug Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Carpet Repair and Reinstallation Technician
As you begin narrowing down your options, ask the company if they require their technicians to receive regular training. Do they stay up-to-date with the latest techniques and tools? If not, you might want to look for a technician that maintains their training.
3. Can I See Proof of Your License and Insurance?
Before hiring a company for professional carpet cleaning services, make sure they’re licensed and insured. Many companies require to receive licensing from the state they operate in. Make sure the company has a license for your location.
Otherwise, check your local government website to make sure they have the proper licensure. A carpet cleaning company will need different licenses based on the state they operate in.
Next, check to make sure the company carries liability and workman’s compensation service. If an accident happens on your property, you’ll want to make sure you’re not held liable. Confirming the company has their licensing and insurance will give you peace of mind.
During this step, you can also ask the cleaning company if they complete thorough background checks on their employees. After all, you don’t want to invite just anyone into your home or business.
4. What Cleaning Products and Tools Do You Use?
Are you okay with a company that uses cheap, harsh chemicals when cleaning your carpet? These chemicals could become a hazard if you have children or pets. Before choosing a carpet cleaning company, ask about the products they use.
Are those products safe for kids and pets? Will the company use soap or detergent when cleaning your carpet? If so, how do they plan on removing the detergent entirely?
If a company doesn’t thoroughly remove detergent residue, it could leave your carpets with a crunchy texture. In fact, the residue might even attract dirt to your carpet.
Ask about the tools they plan on using, too. For example, steam cleaners can ensure your carpets are thoroughly cleaned. However, they can also take time to dry.
Does the company plan on using a dry cleaner? Dry cleaning your carpet might void the warranty on your carpet. Make sure to confirm which products and tools are used when you request carpet steam cleaning services.
Make sure to ask the company about their professional carpet cleaning services beforehand. Do they offer upholstery stain removal? Will the company pick-up and deliver your area rugs for cleaning?
Learn as much as you can about the company’s carpet cleaning services. That way, you can determine if they’re the right fit for your needs.
5. How Do You Charge?
Before hiring a carpet cleaning company, make sure to ask how much they charge for their services. Some companies charge by the hour. Others will charge based on the size of your carpets.
When exploring different carpet cleaning services, it’s important to remember that you’ll get what you’re paying for.
Ask to have each quote in writing. That way, there’s no argument or miscommunications moving forward.
Gather a few different quotes from carpet cleaners in your area before making your decision.
Squeaky Cleaning: 5 Tips for Finding Quality Carpet Cleaning Services
Discover top-notch services that leave your carpets squeaky clean. With these tips, you can find high-quality carpet cleaning services in your area. Start searching by asking these six simple questions today!
By choosing the best company in your area, you can enjoy your newly cleaned carpets with help from a company you can trust.
Want to discover the best steam carpet cleaning in NYC? Contact us today to get started!