Oriental Rug Cleaning in Hell's Kitchen, NYC

A fine rug in a Hell's Kitchen apartment often has a story. It may have come from a family home, been bought on a trip, or found at a West Side antique shop. In a small rental, it is often the most valuable thing on the floor.

Hand-knotted rugs need hand care. Our crew comes to your door, takes the rug to the plant for a hand-wash, and carries it back in afterward.

Pets and fine rugs live together in a lot of homes here. If the dog has had an accident on a wool rug, call soon, because urine can set into the dyes over time.

We look closely at the rug first, front and back. We note the weave, the knot count, the fringe and any wear, and share our notes before washing.

A damp white cloth pressed on each color shows us whether it will run. If a dye moves, the wash solution and water temperature change to hold it.

Grit is pulled out with a dusting method before the wash. Dry soil cuts wool fibers each time someone walks on the rug, so removing it adds years to its life.

The wash is gentle and done by hand. Urine spots get an extra rinse with an enzyme product, and a drying room with steady airflow brings the rug back to dry over a day or two.

Silk rugs are fragile and need extra care. We tell you about any risk before we start.

Rugs in rentals tend to move with their owners every year or two. Rolling, carrying and storing a rug can crease the foundation and invite moths. If your rug has been in storage or in a moving truck, mention it, and we will check the folds and edges closely.

Apartments near the West Side Highway and the tunnel approaches get a fine black dust on window sills. The same dust lands on the rug and dulls the colors. A proper wash brings the reds and blues back to life.

Plan on ten days to two weeks without the rug. Machine-made and synthetic rugs go through our standard Hell's Kitchen rug wash instead.

For a fine rug pickup anywhere between Eighth Avenue and the river, phone 1-800-589-4364 or use the quote form, and new customers take 10% off their first cleaning. While the rug is out, the accent chairs can get cleaned; see Hell's Kitchen upholstery cleaning. Downtown readers can see rug care in the Village and SoHo.